Troddle - Privacy Policy

This Privacy Policy describes how Moodstone ("we", "our", or "us") collects, uses, and protects your information when you use the Troddle mobile application ("the App").

      Core Privacy Guarantee: Troddle is designed for mindful trail walking. We do not sell, rent, or trade your personal information. Your precise GPS location is processed locally on your device to display footpaths and is never tracked across third-party apps or websites.
    

1. Information We Collect

We collect only the minimum data required to provide and improve the Troddle app:

Contact Information (Email Address): Collected when you register or sign in using Firebase Authentication or Google Sign-In to manage your account and synchronize your saved paths across devices.
Precise Location Data: Used locally on your device to display your current position on the map, center footpaths near you, and allow you to record walked routes. Your real-time location is processed on-device and is not linked to advertising networks.
User Content (Path Tags & Ratings): Collected when you mark paths as walked, flag blocked paths, or leave trail notes. This content is linked to your user account to sync your progress.
User Identifiers: A unique User ID (Firebase Auth UID) assigned to your account to associate your saved walked paths and subscription status.
App Usage & Telemetry: Anonymous analytics collected via Firebase Analytics and RevenueCat (such as screen views and subscription verification) to maintain app performance.

2. How We Use Your Information

To provide, maintain, and personalize the Troddle mapping and path tracking service.
To sync your walked paths, custom tags, and account settings across your devices.
To manage your Troddle Unlimited subscription via RevenueCat and the Apple App Store / Google Play Store.
To monitor anonymous app performance metrics and diagnose crash reports.

3. Data Sharing & Third-Party Infrastructure

We do not sell, trade, or rent any of your personal information to third parties, advertisers, or data brokers. Your data is only processed by essential infrastructure providers:

Google Firebase: Account authentication, Firestore cloud sync, and crash reporting.
RevenueCat: Secure in-app purchase and subscription verification.

4. Security & Encryption

All data transmitted between the Troddle application and our backend servers is encrypted in transit using industry-standard TLS/HTTPS protocols. User content and account data are stored securely in Google Cloud / Firebase Firestore infrastructure.

5. Data Control & Account Deletion

You have full control over your personal data:

In-App Deletion: You can delete your account and associated data at any time inside the app by navigating to Settings ➔ Account ➔ Delete Account.
Web Deletion Form: If you no longer have access to the app, you can request full account deletion via our online form: Account Deletion Request Form.

6. Children's Privacy

The App does not knowingly collect or solicit personal information from children under the age of 13. If you become aware that a child under 13 has provided us with personal information, please contact us immediately.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:

Moodstone
Email: support@moodstone.com
Website: https://moodstone.com